Refund policy
PENDANT ARMOR® WARRANTY PRODUCT RETURN
Before returning any product under warranty, Buyer shall: (i) email, write or call Seller; (ii) in the case of an internet order, contact Seller by logging on to www.roboworld.com, clicking on the “Contact Us" link, then clicking on the “Email us” link and provide the date, the original invoice number, the stock number, and a description of the defect; or (iii) call Buyer Care at +1 513-720-6900, and provide the date of purchase, the original invoice number, the stock number, and a description of the defect. Proof of purchase is required in all cases.
LIMITED WARRANTY, DISCLAIMER, AND LIMITATIONS OF LIABILITY
Seller warrants Santoprene® bumper products against defects in materials and workmanship under normal use to the original buyer for the lifetime of the product.
Accessory products including plastic or glass screen protectors, hangers and cradle adapters are warranted against defects in material and workmanship under normal use to the original buyer for a period of 90-days from date of purchase.
Provided that seller accepts the product for return during the warranty period, seller may, at its option: replace or refund the amount paid by buyer. Buyer may be required to return the product to seller as designated by seller, shipping costs prepaid. Replacement or refund of amounts paid by buyer for the product, shall be buyer's sole and exclusive remedy.
Except as specifically set forth herein and where applicable, no warranty or affirmation of fact or description, express or implied, is made or authorized by seller. Seller disclaims any express or implied warranties of merchantability or fitness for a particular purpose. Seller also disclaims any liability for claims arising out of product misuse, improper product selection, improper installation, product modification, misrepair or misapplication. Seller expressly disclaims any liability for consequential, incidental, special, exemplary, or punitive damages to the extent permissible by law. Seller's liability in all events is limited to the purchase price paid for the product that gives rise to any liability.